The Faculty Practice Plan of Northwestern's Feinberg School of Medicine
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Your patient services center
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The Patient Services Center is conveniently located on the second floor, room 110 of the Galter Pavilion. The Patient Liaisons in the Patient Services Center are available to provide a full range of services, including providing information or assisting with scheduling, billing, parking and directions, lodging, interpreter services, and general information. If you or your family needs assistance, before a visit, at the time of a visit, or after a visit please contact the Patient Services Center at 312-695-1920, TTY:(312) 695-3661.

We conduct monthly focus group meetings with our patients. We welcome our patient feedback. We choose a topic and invite our patients for lunch and a discussion and then we reimburse them for the cost of their parking. If you are interested in participating in one of our focus groups, please call 312-695-1920, TTY:(312) 695-3661 for more information.

Patient comment cards are also located on each floor in the Galter Pavilion. You can find the cards above boxes that say, "We're taking your pulse." The comments and feedback that we receive help us improve the service that we provide.

To learn about about your privacy rights, visit the "Patient and user privacy rights" page.

- MyChart -

The new and improved Personal Health Record, “MyChart,” is now available. Make sure to bookmark the new log-in page for faster access next time. Click here for more information.

MyChart Login Page

Please remember:
If this is an emergency, call 911 or go to your local emergency room.

MyChart® licensed from Epic Systems Corporation, © 1999-2006. Patents pending.

- Secure NMFF Online Payment -

MyChart is now the new, secure method of making payments online. Click below to get started.

- Patient Guide -