The Faculty Practice Plan of Northwestern's Feinberg School for Medicine
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The Personal Health Record is a web portal available to patients of Northwestern Medical Faculty Foundation (NMFF).

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Currently, clinicians in the following departments offer My Northwestern Care:

Request your My Northwestern Care Access Code at your next appointment.

Insurance and financial information
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Payment is expected on the date of service depending on your insurance type and coverage. Please be prepared to provide your current insurance card at the time of your appointment to determine your payment obligation.

  • HMO, PPO, and POS
    [CLICK HERE] Link to the list of accepted insurance plans.
    HMO, PPO, and POS patients are expected to provide a referral for the visit (if required by your plan) and to pay the co-payment specified by the plan at the time of service. Please familiarize yourself with your specific coverage to ensure appropriate collection of co-payments.
  • MEDICARE
    MEDICARE patients are not required to make payment at the time of service. Any deductible or patient responsibility will be determined after billing Medicare.
  • MEDICAID
    MEDICAID patients are required to bring their current Public Aid card reflecting coverage eligibility for the appointment date. As of January 1, 2002, a $1.00
    co-payment will be expected at the time of service. If you do not have your card, we will request payment of 100% of all fees at the time of service.
  • COMMERCIAL
    COMMERCIAL patients are expected to pay 20% of all fees at the time of service.
  • SELF PAY
    SELF PAY patients are expected to pay 100% of all fees at the time of service.

When payment is due from the patient, at the time of service, but it is not feasible to predict exact fees, we will ask the patient to make a partial payment of up to $200. Any remaining balance will be billed to the patient.

We accept cash, personal checks, money orders, VISA, MasterCard, Discover and American Express. Patients who are unable to meet the payment expectations outlined above may contact our office to make specific arrangements by contacting 312-695-2262.

Important Phone Numbers

  • BILLING INQUIRIES
    For any billing inquiries contact our Account Inquiry Unit at 312-695-9797.
  • REGISTRATION DEPARTMENT
    For any changes to your name, address, telephone number or insurance coverage contact the Registration Department at 312-695-9696.
  • FINANCIAL DIFFICULTIES
    Patients who are unable to meet the payment expectations outlined above may contact our office to make specific arrangements by contacting 312-695-2262.

    To learn about about your privacy rights, visit the "Patient and user privacy rights" page.

- Patient Guide -
- Personal Health Record -

Access your on-line health information by signing into this secure system.




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Terms and Conditions

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If this is an emergency, call 911 or go to your local emergency room.

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